Blue Hawthorn Boutique Return Policy 💙

We want you to LOVE your Blue Hawthorn purchase! While we hope everything you order is a perfect fit, we understand that sometimes things just don’t work out. Here’s everything you need to know about returns.

RETURN WINDOW

Returns must be initiated within 7 days of the date your order is delivered.

To start a return, please email Angela.watson@bluehawthornboutique.com with your order number and the item(s) you would like to return.

Please note: Returns requested after the 7-day return window may not be accepted.

RETURN SHIPPING

Once your return has been approved, Blue Hawthorn Boutique will provide you with a prepaid return shipping label.

After receiving your prepaid label, you will have 3 days to ship your return back to us.

A $5.00 return shipping fee will be deducted from your refund when you choose to use our prepaid return shipping label.

Please keep your tracking information until your return has been received and processed.

RETURN REQUIREMENTS

To be eligible for a return, merchandise must:

• Be unworn and unwashed
• Be free of makeup, deodorant, perfume, pet hair, stains, or other signs of wear
• Have all original tags attached
• Be returned in its original condition and packaging when applicable

Items that are returned worn, washed, damaged, altered, or otherwise not in resalable condition may be refused and returned to the customer.

FINAL SALE ITEMS

The following items are FINAL SALE and are not eligible for return or exchange:

• Sale or clearance merchandise
• Items specifically marked “Final Sale”
• Accessories, unless otherwise stated
• Gift cards
• Any personalized or custom-order merchandise

REFUNDS

Once your return is received and inspected, you will receive an email confirming that your return has been processed.

Approved refunds will be issued to the original payment method, less the $5.00 return shipping fee when a prepaid Blue Hawthorn return label is used.

Please allow your financial institution additional processing time for the refund to appear in your account.

DAMAGED OR INCORRECT ITEMS

We want to make it right if we made a mistake!

If you receive an item that is damaged, defective, or different from what you ordered, please contact us at Angela.watson@bluehawthornboutique.com within 7 days of delivery. Please include your order number and photos of the item so we can take care of you.

EXCHANGES

At this time, we do not offer direct exchanges. If you need a different size or style, please initiate a return and place a new order for the item you would like.

A LITTLE NOTE FROM ANGELA 💙

Blue Hawthorn is a small business, and every order is personally packed with lots of love. We truly appreciate your understanding of our return policy and, most importantly, your support of this little dream of mine!

If you ever have a question about a return, please reach out. I’m always happy to help!

Thank you for shopping small and being part of the Blue Hawthorn family! 💙